By mail, make checks payable to "University of Hawai'i" and mail to any campus business office. To ensure proper crediting to your account, write your UH number on the bottom left corner of the check.

In person, pay by cash, check, money order or cashier's check at any campus business office (no in-person credit card payment).

3. DO I GET A RECEIPT UPON PAYMENT OF MY TUITION?

Not all campuses issue receipts for non-cash payments. You can go to your myuh online, “Student Records” account. In the “View of Account for Each Term” option, you can print a summary of your semester charges and payments.

4. WHAT HAPPENS IF I DON’T PAY MY TUITION AND FEES ON TIME?

Each campus establishes its own cancellation policy for non payment. PLEASE READ THE SCHEDULE OF CLASSES FOR SPECIFIC PAYMENT DATES and CANCELLATION OR REGISTRATION POLICIES FOR NON PAYMENT EACH SEMESTER.

5. DOES THE UNIVERSITY OFFER ANY PAYMENT PLAN?

The University offers a Payment Plan for fall and spring semesters. Log on to MyUH  and click on “View Payment Plan Information” for more details.

6. DOES THE UNIVERSITY ACCEPT CREDIT CARDS FOR PAYMENT OF TUITION?

Yes, the University accepts credit cards for payment of tuition and fees. Credit cards accepted include VISA, Mastercard, JCB. Credit Card payment can only be processed through the web via MyUH.

Do not wait for a bill. A bill will not be mailed to you. The University does not send out bills for tuition and fees owed. You can view the amount you owed by going online to your myuh account.

8. HOW IS MY REFUND PROCESSED IF I SHOULD WITHDRAW FROM A CLASS WITHIN THE DEADLINE?

If you paid with a credit card, your credit card will be credited for the amount of the refund due.

If you paid by cash or check and have signed up for an eRefunds, a refund will be deposited directly to your bank account. To sign up for eRefunds, log on to MyUH at www.hawaii.edu and click the links as follows:

1. Select "Sign Up for eRefunds" which will take you to the student Account Homepage.
2. Select "Refunds" tab
3. Click on "Payment Profile" to set up your refund account -- You may designate an existing bank account in your payment profile to accept eRefunds or add a new bank account.
4. Double check your account numbers!

Note: You may designate only one bank account to receive eRefunds.

If you do not sign up for eRefund, a paper check, payable to the student, will be mailed to the student's mailing address on file in the student information system. Please verify and update your Mailing Address, as all refund checks will be mailed to your address in the following priority:

1. Mailing Address
2. Permanent Address (If Mailing Address is blank)

Address corrections can be made online through MyUH Online Services or in-person at any campus Records office.

Refunds are processed after the 50% refund period within 4 weeks for that semester.

9. WHERE DO I PICK UP MY FINANCIAL AID CHECK FROM?

If you are a financial aid recipient and have processed and completed all necessary paperwork, the University will apply your financial aid towards your tuition and fees and any refund will be mailed to you. Once your tuition and fees are paid, any residual financial aid monies will be mailed to you within 14 business days in the form of a check payable to the student. The University starts mailing residual checks to students mailing address no sooner than 10 days before the start of the semester. Please update your refund/mailing address at https://myuhportal.hawaii.edu/cp/home/displaylogin or contact the Records Office. Failure to update your refund/mailing address may delay the receipt of your refund check.

NOTE: Stafford Loan checks for students attending Hawaii CC, Honolulu CC and Windward CC campuses are not disbursed through the student information system. Students receiving Stafford loans from these campuses should check with that campus financial aid/business offices for check pick up times.

10. WHERE DO I GO TO GET A VERIFICATION OF ENROLLMENT?

You can obtain a verification of enrollment from your home Campus Admissions and Records Office,

11. WHO CAN I CONTACT IF I AM HAVING PROBLEMS WITH REGISTRATION?

Email banner-help@hawaii.edu or call your home campus registrar.

12. WHAT ARE THE CASHIER'S OFFICE HOURS?

Please read the Schedule of Classes for specific dates and times each semester. See University Cashier's Office Contacts link.