FAQs
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Contracts and Grants FAQ

Q: I can't login to the eFMIS system.
A: Make sure you are using your UH username and password (aka UHUNIX id). In most cases, this would be the same as your email user id and password (for @hawaii.edu email addresses). Verify that eFMIS user defaults have been submitted which would identify your user id, FMIS RACF id, role, name, FO code, etc. You will also need authorization to FMIS with access to accounts within your unit. If all of these items are correct, then call Tammy Vandevender at 956-5718.

Q: I can log in to eFMIS but the system kicks me out when I try to access any of the menu items. I can't get past the main menu.
A: Make sure that your PC is set up to accept all cookies. In/ Internet Explorer, go to Tools | Internet Options | Security. Select Internet | Custom Level and make sure that the Cookies options are enabled. In Netscape, go to Edit | Preferences | Privacy & Security | Cookies and select 'Enable all cookies'.

Q: How can I get the rest of my data?
A: Some of the inquiries (transaction or payroll detail) only return a limited (150) number of records. Narrow down your search criteria so that the returned records are within the limit. You may have to do multiple searches to acquire all the data you need.

Q: Not all of my accounts are listed in the 'My Accounts' list.
A: The system only returns the first 50 SL accounts that it finds based on your account security. To find other accounts, enter data in the search filters and execute a 'search'.